Website Terms of Use

Last updated: 19 July 2026

These Website Terms of Use govern your access to and use of
https://sapphotravel.com
and the information, forms, links and other content available through the website.

By using this website, you agree to these terms. If you do not agree with them,
please do not use the website.

These terms govern use of the website only. Accommodation, transfers, flights,
ferries and other travel services are subject to separate booking terms and to
any service-specific conditions disclosed before a booking is confirmed.

1. About Sappho Travel

This website is operated by:

2. Website information is not a confirmed booking

Information displayed on this website is provided for general information and
enquiry purposes.

Unless expressly stated otherwise, website content does not constitute:

• a confirmed reservation;
• a binding offer;
• a guarantee of availability;
• a guarantee of a particular price;
• a guarantee of a flight or ferry schedule;
• personal travel, legal, financial, medical or insurance advice.

A booking is confirmed only in accordance with the applicable booking terms and
after Sappho Travel has issued written confirmation.

An automatic email acknowledging receipt of an enquiry or request form is not a
booking confirmation.

3. Accuracy and availability of information

We make reasonable efforts to keep the website accurate and up to date. However,
travel information can change quickly.

In particular:

• accommodation availability may change;
• prices may change before confirmation;
• flight and ferry schedules may be amended or cancelled;
• supplier facilities and services may change;
• seasonal services may not operate throughout the year;
• walking times, distances and travel durations are approximate;
• photographs may be illustrative and rooms may differ in layout or furnishings.

Where information is material to a booking, the details contained in the written
proposal and booking confirmation take precedence over general website content.

Please contact us if you require confirmation of specific information before
making travel arrangements.

4. Booking requests and contact forms

Forms on this website may allow you to submit:

• general enquiries;
• accommodation requests;
• transfer requests;
• flight or ferry enquiries;
• other travel-service requests.

Submitting a form does not oblige Sappho Travel or any supplier to accept the
request.

You are responsible for ensuring that information submitted through the website
is complete and accurate.

Please do not enter payment-card details, passwords, unnecessary medical
information or other highly sensitive information into a general contact or
booking-request form.

Personal data submitted through the website is handled in accordance with our
Privacy & Cookie Policy.

5. Separate booking terms

If you accept a proposal for accommodation, transfers, flights, ferries or other
travel services, separate booking terms will apply.

These may include:

• payment deadlines;
• deposit conditions;
• cancellation charges;
• ticket conditions;
• supplier conditions;
• amendment fees;
• traveller responsibilities;
• service-specific exclusions and limitations.

Please read the applicable booking terms and proposal carefully before accepting
an offer or making payment.

Where there is a conflict between these Website Terms of Use and the terms of a
confirmed booking, the booking terms and written confirmation will take precedence
in relation to that booking.

6. Intellectual property

Unless otherwise stated, the website and its original content, including text,
layout, graphics, photographs, logos and other materials, are owned by or licensed
to Sappho Travel and are protected by applicable intellectual-property laws.

You may:

• view the website for personal or business travel-planning purposes;
• print or download reasonable extracts for personal reference;
• share links to publicly accessible pages;
• quote brief extracts where legally permitted and properly attributed.

You may not, without our prior written permission:

• reproduce substantial parts of the website;
• republish website content on another website or commercial platform;
• sell, license or commercially exploit our content;
• remove copyright, trademark or attribution notices;
• use our name, logo or branding in a way that suggests an unauthorised relationship;
• modify and redistribute our content in a misleading manner.

Third-party trademarks, photographs, logos and content remain the property of
their respective owners.

7. Acceptable use

You must not use the website:

• for any unlawful, fraudulent or harmful purpose;
• to impersonate another person or organisation;
• to submit false or misleading booking information;
• to interfere with the operation or security of the website;
• to attempt to gain unauthorised access to any system, account or data;
• to introduce viruses, malware or other harmful code;
• to send spam or unsolicited commercial communications;
• to overload, disable or impair the website;
• to scrape, harvest or systematically extract information without permission;
• to use automated tools in a way that imposes an unreasonable burden on the website;
• to infringe the rights of Sappho Travel or any third party.

We may block or restrict access where we reasonably believe that a user is
misusing the website or threatening its security or availability.

8. Links to third-party websites

The website may contain links to third-party websites, including:

• airlines;
• ferry companies;
• accommodation providers;
• event organisers;
• payment providers;
• maps and travel-information services;
• social-media platforms;
• other suppliers or partners.

These links are provided for convenience and information. Unless expressly
stated, a link does not mean that Sappho Travel owns, controls or endorses the
linked website or all of its content.

Third-party websites operate under their own terms, privacy policies and cookie
policies. You should review those terms before using the third-party service.

Sappho Travel is not responsible for the availability, security or content of
third-party websites, except where responsibility cannot lawfully be excluded.

9. Links to the Sappho Travel website

You may link to publicly accessible pages on this website, provided that the link:

• is lawful and fair;
• is not misleading;
• does not falsely suggest sponsorship, approval or endorsement;
• does not damage or take unfair advantage of the Sappho Travel name or reputation;
• does not display our website within a frame that obscures its origin or appearance.

Use of the Sappho Travel name, logo, photographs or other branding requires prior
written permission unless permitted by law.

We may request the removal of a link that does not comply with these terms.

10. Website availability and security

We do not guarantee that the website will always be available, uninterrupted,
secure or free from errors.

We may suspend, restrict or withdraw all or part of the website for:

• maintenance;
• security work;
• technical problems;
• updates;
• business or legal reasons.

You are responsible for using appropriate security measures on your own device,
including current software, secure passwords and protection against malware.

11. Limitation of liability for website use

Nothing in these terms excludes or limits liability where exclusion or limitation
would be unlawful.

Subject to that qualification, Sappho Travel is not responsible for loss arising
solely from:

• temporary unavailability of the website;
• reliance on general information that was clearly subject to confirmation;
• information supplied by third parties that Sappho Travel could not reasonably verify;
• malicious software or security incidents not caused by a failure to use reasonable care;
• use of third-party websites accessed through external links;
• information submitted inaccurately or incompletely by the user.

These limitations relate to use of the website. They do not replace or reduce any
liability or consumer rights arising under a confirmed booking or applicable law.

Nothing in these terms limits liability for:

• fraud or fraudulent misrepresentation;
• death or personal injury caused by negligence where such liability applies;
• gross negligence or wilful misconduct where liability cannot be excluded;
• any other matter that cannot legally be excluded or limited.

12. User-provided content

If you send us a review, testimonial, photograph or other material for possible
publication, you confirm that:

• you are entitled to provide it;
• it does not infringe another person’s rights;
• it is not unlawful, defamatory, discriminatory, threatening or misleading;
• it does not disclose another person’s private information without authority.

We will not publish user-provided material publicly without an appropriate lawful
basis or permission.

If publication has been agreed, you grant Sappho Travel a non-exclusive right to
reproduce, edit for length or formatting, publish and display the material for the
agreed purpose.

We may remove published material where it is inaccurate, unlawful, inappropriate
or no longer relevant.

13. Privacy and cookies

Our collection and use of personal data is explained in our
Privacy & Cookie Policy.

Where consent is required for optional cookies, analytics or embedded third-party
content, those services should be activated only in accordance with the choices
made through the website’s cookie-management system.

14. Changes to the website and these terms

We may update the website and these terms from time to time.

The current version will be published on this page together with the date of the
latest update.

Changes to these Website Terms of Use do not retrospectively alter the terms of an
already confirmed booking. Confirmed bookings remain subject to the terms accepted
when the booking was made, except where a change is required by law or agreed with
the customer.

15. Governing law and disputes

These Website Terms of Use are governed by Greek law.

This does not deprive consumers of any mandatory protections available under the
laws applicable to them.

If a dispute arises, you and Sappho Travel should first attempt to resolve it
directly and in good faith.

If the dispute cannot be resolved, proceedings may be brought before the courts
having jurisdiction under applicable Greek and European Union rules.

Nothing in these terms limits a consumer’s right to use any court, authority or
dispute-resolution procedure available under mandatory consumer-protection law.

16. Severability

If any part of these terms is found to be invalid, unlawful or unenforceable, the
remaining provisions will continue to apply.

17. Contact us

If you have questions about these Website Terms of Use, please contact: